Terms of Service

Last Updated: January 23, 2026
Welcome to FoxPhone! Before using the services provided by FoxPhone (hereinafter referred to as "the Service", "we", "us", or "our"), please read these Terms of Service ("Terms") carefully. By accessing or using our Service, you ("the User") acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Service Description

FoxPhone provides enterprise-grade cloud computing and network solutions. Our services are designed to offer secure, remote virtual device environments for cybersecurity, data privacy, and multi-account management. We offer various subscription plans tailored to different technical needs.

2. Eligibility and Account Security

(1) Eligibility

Users must be at least 18 years old. By using the Service, you represent that you have the legal capacity to enter into a binding agreement.

(2) Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). Any activity occurring under your account shall be deemed your own.

(3) Unauthorized Use

You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss caused by unauthorized access to your account.

3. Acceptable Use Policy

Users agree NOT to use the Service for any of the following prohibited activities:
1. Illegal Use: Engaging in activities that violate any local, national, or international laws.
2. Abuse: Distributing malware, performing DDoS attacks, unauthorized scanning, or hacking.
3. Content Violation: Transmitting content that infringes on intellectual property rights, promotes fraud, or violates the privacy of others.
4. System Interference: Any action that disrupts the integrity or performance of the Service or its related data.

4. Subscription and Payment

(1) Fees

Users must select a subscription plan and pay the applicable fees in full before accessing the Service.

(2) Price Adjustments

We reserve the right to change our pricing. Existing users will be notified via email or website announcement at least 30 days before any price change takes effect.

(3) Payment Security

Payments are processed through authorized third-party processors. We do not store your full credit card information.

5. Service Availability and Limitation of Liability

(1) "As-Is" Basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the Service will be uninterrupted, error-free, or 100% secure.

(2) Maintenance

We reserve the right to suspend the Service for scheduled maintenance or emergency repairs.

(3) Limitation of Liability

To the maximum extent permitted by law, FoxPhone shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

6. Termination

(1) Termination by User

You may cancel your subscription at any time through your account settings.

(2) Termination by Us

We reserve the right to suspend or terminate your access immediately, without prior notice or liability, if you breach these Terms.

(3) Effect of Termination

Upon termination, your right to use the Service will cease immediately, and any data associated with your virtual devices may be deleted.

7. Refunds and Cancellations

(1) General Policy

Except as expressly provided in our specific Refund Policy or required by applicable law, all payments are non-refundable.

(2) Case-by-Case Review

Refund requests due to technical failures on our part will be evaluated individually. No refunds will be issued for accounts terminated due to violations of Section

8. Privacy

Your privacy is important to us. The collection and use of your data are governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law and Dispute Resolution

(1) Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Your Business Jurisdiction, e.g., Singapore / Hong Kong / USA].

(2) Dispute Resolution

Any dispute arising from these Terms shall first be sought for resolution through amicable negotiation. If no settlement is reached, the dispute shall be submitted to the competent courts of [Insert Your Business Jurisdiction].

10. Amendments to Terms

We reserve the right to modify these Terms at any time. Revised Terms become effective immediately upon being posted on our website. Your continued use of the Service constitutes acceptance of the updated Terms. For significant changes, we will notify you via the email address associated with your account.

11. Contact Us

For any questions regarding these Terms, please contact us at: support@foxphone.com.
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